Terms & Conditions
SocialsEngine · Last updated June 7, 2026
These terms govern use of SocialsEngine, a social-media account-management platform for agencies and teams, including its SMS notification program.
Your account & subscription
Access to SocialsEngine is provided under a subscription plan. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Subscription fees are billed according to the plan you select; you may cancel at any time, and access continues through the end of the paid period.
Your data
You retain ownership of the data you and your team add to SocialsEngine. We use it only to provide and operate the service, and you may request deletion of your workspace data when your subscription ends.
SMS notification program
Program: SocialsEngine Collab Notifications. When enabled for a workspace, we send operational text messages to users who have opted in. For example, alerting a user when a collaboration request is assigned to them, with a link to act on it.
- Opt-in: Texts are sent only to users who have opted in via their profile in SocialsEngine. This is operational messaging, not marketing.
- Message frequency: varies based on activity.
- Cost: Message and data rates may apply.
- Opt-out: Reply STOP at any time to stop receiving messages.
- Help: Reply HELP or email team@socialsengine.com for assistance.
- Carriers are not liable for delayed or undelivered messages.
Acceptable use
SocialsEngine is provided for authorized users of a customer workspace to manage social-media accounts. You agree to use it only for its intended business purpose and in compliance with applicable law and the terms of the social platforms you connect.
Disclaimer & limitation of liability
The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, SocialsEngine is not liable for any indirect or consequential damages arising from use of the service.
Contact
Questions about these terms: team@socialsengine.com.